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Privacy Policy
Access Business Services Privacy Policy & Practices
Your privacy is important to Access Business Services (ABS) and ABS wants you informed about ABS’s privacy policy and practices, and the security measures implemented to safeguard your information..
Below you will find a statement of ABS’s commitment ensuring the privacy of your personal information and describes the information ABS will collect, use and disclose. This privacy statement is applicable to the www.accessbusinessservices.com Web Site and will be referred throughout the policy as the “Site”.
1. What information ABS collects and how we use it
ABS gathers, retains and utilizes information about you to operate ABS’s business only to the extent needed to provide the services(s) you request. ABS collects this information through voluntary disclosure. ABS will not collect personally identifiable information about you (such as your name, address, telephone number, social insurance number, or email address) unless you have provided it to ABS voluntarily. ABS shall only use the information for purposes for which it was collected.
When you contract or request a service from ABS, you give us information about yourself, which ABS adds to a client file. ABS maintains records for each client/customer, which allows ABS to conduct all the necessary business for the type of service you request.
At times, ABS may use third-party suppliers outside ABS to help ABS provide the services you have requested; which may involve sharing some of your personal information. ABS ensures third-party suppliers to maintain the confidentiality of your information by not disclosing or using your information for unauthorized purposes or without your consent.
2. Visitor Tracking
ABS measures visitor activity but does so in ways that keep the information anonymous
3. Use and Sharing Information
ABS does not give or sell your personally identifiable information to individuals, organizations or other businesses for their independent use without your consent, except if ABS is required by law, in which case ABS will inform you. ABS may share your information with contractors (third-party) of ABS in connection with services they perform for ABS. ABS will only use personal information for purposes of administering our business activities, providing customer service and making available other services to our clients and prospective clients. ABS may store and process personally identifiable information to better understand your needs and how ABS may improve our services. We may use your information to contact you in the future about important changes, such as about our website, existing or new services.
Access Business Services may disclose your personal information
(a) in compliance with federal statues, a business may have a statutory duty to report suspicious or illegal transactions; and
(b) to comply with reporting laws as well as privacy laws
4. Control of Your Information
An individual has the right, upon request, to know what information ABS has about the individual and how ABS uses the information. You have the right to challenge inaccurate information and have it corrected. You always have the option to instruct ABS not to use your name, address, e-mail address, etc. beyond providing you with the product, information or service you requested.
Upon request, ABS will inform individuals of the existence, use and disclosure of their personal information and provide access to it. All information is kept for three months in our files unless requested to delete the information sooner.
5. Your Consent
By using ABS’s website or contracting ABS’s services, you consent to the collection and use of your personally identifiable information as described in this Privacy Policy.
6. Policy on Deleting Information
Information that is no longer required for an identifiable purpose or service will be erased, destroyed or rendered anonymous, every three (3) months, unless requested to keep the information longer.
ABS will respond to any request you make regarding your personal information within 30 days. If ABS needs to extend that time, or ABS has to refuse your request, ABS will tell you why, in writing, subject to any legal restrictions.
If you would like to delete personal information retained by ABS, we ask that you put your request in writing, addressed to:
Privacy Officer
Access Business Services
311 Chalmers Avenue
Winnipeg, MB R2L 0G1
Canada
7. Children
ABS has no intention of collecting identifiable information from children under the age of thirteen (13). This website and the services offered are not intended for children under the age of 13, and there is no reason to suspect that the website is designed in a manner that would attract such children of any kind whatsoever. If a child provides personally identifiable information, a parent or guardian of that child may contact ABS, in writing, to:
Privacy Officer
Access Business Services
311 Chalmers Avenue
Winnipeg, MB R2L 0G1
Canada
to voice their concerns or to have this information deleted from our files/records.
8. Security Measures
ABS makes every reasonable effort to protect against the loss, misuse, and alteration of personal information under our control. ABS’s security policies are periodically reviewed and enhanced as necessary.
Personal information shall be protected by security safeguards appropriate to the sensitivity of the information.
ABS operates secure data networks protected by industry standard firewall and password protection systems using heightened physical, organizational controls and methods, and electronic safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use or modification. ABS safeguards personal information regardless of the format in which it is held; whether it is on paper in a filing cabinet, electronic in a computer or in verbal form.
Physical Security Measures
ABS ensures all filing cabinets which contain personal information are locked and certain areas of the office are restricted to the people working there. A security monitored alarm system is used to secure and protect the premises. All paper documents are shredded before being destroyed or disposed of.
Technological Controls
ABS uses passwords to access computer systems, which are properly protected using firewalls as well as encryption technology where appropriate. Data files are backed up regularly with backup files stored off-site, in a safety deposit box to guard against loss by fire or theft.
Organizational Procedures
ABS limits access to personal information holdings to the people working within the company except in cases of third-party contractors, in which case ABS requires a confidentiality agreement with the third-party or ensures the third-party has privacy policies which protect your privacy information.
Marketing
ABS does not use personal information of clients in marketing their services nor does ABS sell client lists for the purpose of marketing.
9. Conflict Resolution
ABS will investigate all privacy complaints received and, where appropriate, take steps to correct ABS’s privacy policies and procedures.
ABS makes every effort to ensure privacy policies and procedures remain current with evolving technologies and industry standards. All policies and procedures are reviewed on an annual basis to ensure they remain appropriate and relevant.
10. Your Right to be Treated Fairly and to Have your Concerns Heard
ABS has created a process for dealing with customer concerns and complaints. If you have a complaint or concern, ABS encourages you to follow the complaint procedures outlined here
• Contact ABS by calling (204) 654-0022 or send an email to info@accessbusinessservices.com, to address the issue or resolve the complaint
• Contact the Better Business Bureau (BBB) in your area.
• Contact the Office of the Privacy Commissioner of Canada by calling 1-800-282-1376 toll-free, or write to:
The Office of the Privacy Commissioner of Canada
112 Kent Street
Ottawa, ON K1A 1H3
Canada
11. Links
If you can click on a link and go to another site; you will be subject to the third party’s privacy policy. ABS encourages you to read the posted privacy statement of any link you click on.
Any link, (including hyperlinks, buttons or referral devices of any kind) used on this site is provided for the use and convenience of the visitor. The appearance of a link on this site does not constitute an endorsement, recommendation or certification by ABS, nor should the presence of a link in any way be construed as a suggestion that the link site has any relationship with ABS.
12. Our Service Commitment to You
ABS treats your personal information with respect and care, and uses it only to serve you better. Part of ABS’s commitment to your right to privacy is to make it easier for you to understand and control how your information will be used.
Your privacy matters to ABS, because it matters to you.
If you would like a brochure on ABS’s privacy policy and practices, you can request a copy of the brochure “Your Right To Privacy is Protected” by calling (204) 654-0022.
13. Notice
Access Business Services reserves the right to change or update this Privacy Policy, or any other ABS policy or practice, at any time. If ABS changes their privacy policy and procedures, ABS will post those changes on their website or brochure to keep you aware of what information ABS collects, how ABS will use it, and under what circumstances ABS will disclose it. Any changes or updates will be effective immediately upon posting to the website.
